Are your insights getting stale? Give them the artisanal treatment and taste the difference!

Many people think they’re great listeners, but even those of us who get paid to listen need to sharpen our skills regularly. Here are 6 strategies you can try out yourself.

Guest author Anna Krajewska shares a practical view on how education organisations can use 'Just Enough Research' to design better experiences

How much research is enough? Erika Hall responds by showing how research can be focussed, human, collaborative and develops skills for all.

Has in-person research become an act of defiant rebellion now? How do we make the most of being present, now we know what we've missed?

If you ever wanted an insight into the process of note-taking and mind mapping, here it is! A 45-minute webinar, in 90 seconds.

Great research skills are more important than ever. Lift your research game with ideas for visual tools, well-designed conversations and better listening.

Little-known fact: the average focus group moderator shares more than a little professional DNA with priests, spies, bartenders and occasionally, hostage negotiators.

Mindmapping makes you focus on key concepts and connections between them. Here are some of the original 'rules' and some practical tips for getting started.