Sophie O’Keefe. Head of Professional Development, English Australia
“Lucy constructed a truly poetic narrative with the data and created something that is not only a compelling and tear jerking read but also extremely useful and insightful for providers, teachers and students. The section on how institutions have a role to play as a trusted ecosystem that supports holistic student development was particularly poignant.”
Strategic Insights for Higher Education
When did you last sit down with a student, academic, industry partner or colleague, and really listen, without judgement or agenda? How many times have you mapped learner experience journeys and found yourself no wiser than before? When did you last attend or run a workshop where you were truly inspired by the outcomes you achieved?
Learn how to use research strategically, get more value from insights and build sustainable research skills in your teams.
Student and academic experience research
Surface the human experiences behind your organisation’s approach to marketing, enrolment, learning, assessment and employability
Get beyond survey feedback to the rich detail of student and academic experience
Student interviews and journey mapping
Understand the diverse journeys of student cohorts and segments and their impact for your institution
Map and articulate student journeys to unearth gaps and opportunities, and inspire innovation across the student lifecycle
Strategic planning & innovation workshops
Bring faculties and functions together to focus on shared goals and objectives
Work creatively with student and academic research data to generate innovative solutions
Research and analysis training for teams
Build capability in your teams to engage more effectively with students and stakeholders and generate more meaningful insights
Learn robust methods and creative techniques to approach research and analysis differently
Dr Catriona Lavermicocca. Head of Teaching and Learning, Chartered accounting Program, Chartered Accountants Australia and New Zealand
